To initiate a project with us, simply share the necessary materials that will enable us to accurately interpret your vision. This may include architectural plans, drawings, photographs, 3D models, or any other relevant assets that vividly depict your design.

We gladly accept all types of files (excluding any viruses, of course! 😷). However, our preferred file formats, in order of preference, include .max, .3ds, .fbx, .obj, .dwg, and .pdf.

Absolutely! Our standard price includes 2 rounds of revisions, but you can request additional rounds as needed. The cost for extra revision rounds will be calculated on an individual basis, taking into account the quantity and complexity of adjustments required. If you need further clarification, feel free to ask for our guidebook. Additionally, if any corrections are a result of our misunderstanding, we will make them free of charge at any stage of the project.

Absolutely! We are constantly looking for new partnership opportunities. If you have any inquiries or questions, please don't hesitate to reach out to us. We would be thrilled to assist you in any way possible.

At iLviz, we understand the importance of communication in achieving the best results. We typically use Skype or email to communicate with our clients, but we are always open to accommodating their communication preferences. We firmly believe that effective communication and mutual understanding are the foundation for client satisfaction and the success of our work.

At iLviz, we prioritize the confidentiality and security of our clients' information. We assure you that any information about your company or clients that you share with us will be kept confidential. If you require us to sign a Non-Disclosure Agreement (NDA), please provide us with the necessary documents. We will thoroughly review them and let you know if we can comply with your request. Your privacy and trust are important to us, and we take all necessary measures to protect your information.

Payment is made in two 50/50 stages, the first part after the approval of the entire terms of reference and the second part after the completion of the project development. We will provide you with an invoice containing the necessary details for payment by bank transfer. We strive to make the payment process smooth and convenient for our customers. If you have any questions or doubts about the payment process, please do not hesitate to contact us.

We greatly value our clients and appreciate your referrals. As a token of our gratitude, if you successfully recommend our services to a new business partner, we will be pleased to offer you a 25% discount on your next project. It's our way of showing our appreciation for your support and loyalty. Feel free to contact us for more information on our referral program and discount opportunities.

At iLviz, we take security seriously and prioritize the trust of our clients. Here are some reasons why you can have confidence in our services: We have a transparent pricing policy with no hidden payments. Once you know the price, we stick to it until the project is completed. Our additional corrections fee system is clearly outlined in our guidebook, providing you with transparency and clarity on any potential costs. All information provided to us by our clients is treated with strict confidentiality and safeguarded against unauthorized access. We operate on transparent conditions, ensuring that our clients are fully informed and involved in every step of the project. You can trust us to maintain a secure and reliable partnership throughout your project.